Dubai, UAE, 5th July 2017 – Following a successful proof of concept, Orion has won the contract to design and implement the initial phase of an airport-wide intelligent washroom management system roll-out for the airport passenger washrooms at one of the world’s busiest and most advanced airports, located in the UAE.
Using a variety of sensors linked to the passenger operations database, the system non-intrusively monitors real-time usage of the facilities, informs passengers of occupancy via information screens located outside the washrooms, and guides them to nearby alternative locations if a washroom is fully-occupied. Cleaners are automatically directed via a mobile app to the facilities once a certain level of usage is reached. Consumables levels are monitored to enable in-time replenishment. Individual wash-hand basin usage is monitored. Customer satisfaction is recorded. Management information is provided on key metrics in order to further improve the customer experience and deliver valuable design and logistics information to the facilities team for future developments.
Orion was awarded the original proof of concept because of the innovation and effectiveness of its design coupled with its special systems engineering capabilities, which the success of the proof of concept reinforced for the follow-on phase.
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